Returns & Exchanges
At Miss Amara, we want you to love your new rug, which is why we offer a 30-day return policy to ensure your home feels exactly the way you envisioned. If your selection isn't quite right, we make the process of returning or exchanging your item simple and stress-free.
Initiate Your Return
Visit our online returns portal within 30 days of delivery and enter your order number and email address to start the process.
Pack with Care
Carefully re-roll your rug and place it back in its original packaging or an equivalent protective wrap to ensure it stays clean during transit.
Schedule a Pickup
Choose a convenient date for our courier partners to collect the rug directly from your doorstep, free of charge for most metropolitan areas.
Receive Your Refund
Once our warehouse team inspects the returned rug, we will process your full refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing